Shipping & Manufacturing Policy

Effective Date: 01.07.2026

At Rare Silhouette, every product is thoughtfully manufactured after an order is placed. We do not maintain ready-to-ship inventory unless explicitly stated. This approach allows us to produce each piece with careful attention to quality and craftsmanship.

By placing an order, you acknowledge and accept the manufacturing and shipping timelines outlined below.

Manufacturing Timeline

Each product is individually manufactured after payment confirmation.

Estimated production time is 5–7 business days, unless otherwise specified on the product page.

Production timelines are estimates and may vary depending on:

• Order volume
• Material availability
• Quality control requirements
• Public holidays
• Technical maintenance
• Other unforeseen circumstances

If additional time is required, we will notify you using the contact information provided with your order.

Order Processing

Orders are processed only after successful payment confirmation.

Once an order enters production, it cannot be modified or cancelled except as provided in our Cancellation Policy.

Customers are responsible for ensuring that all order details, including shipping address and contact information, are accurate before placing an order.

Shipping Timeline

Once manufacturing is complete, orders are dispatched through our logistics partners.

Estimated delivery time within India is 2–7 business days, depending on the destination.

Delivery timelines are estimates only and should not be treated as guaranteed delivery dates.

Shipping Charges

Shipping charges, if applicable, are calculated during checkout and displayed before payment is completed.

Any promotional free shipping offers apply only where explicitly stated.

Order Tracking

Once your order has been dispatched, a shipping confirmation and tracking details will be sent to the email address or phone number provided during checkout.

Tracking updates are managed by the courier partner and may take up to 24 hours to become active.

Delivery Attempts

Our courier partners may make multiple delivery attempts.

If delivery cannot be completed due to:

• Incorrect address
• Customer unavailability
• Refusal to accept delivery
• Incomplete contact information

the shipment may be returned to Rare Silhouette.

Additional shipping charges may apply for re-dispatch.

Address Changes

Shipping addresses may only be changed before production begins.

After dispatch, we cannot guarantee that courier partners will be able to modify the delivery address.

Delivery Delays

While we make every effort to dispatch orders on schedule, delivery may be delayed due to circumstances beyond our control, including:

• Weather conditions
• Public holidays
• Transport disruptions
• Government restrictions
• Natural disasters
• Courier operational delays
• Force majeure events

Such delays do not qualify for cancellation, refund, or compensation.

Inspection Upon Delivery

Please inspect your package immediately upon delivery.

If the package appears damaged:

• Photograph the outer packaging before opening.
• Record a continuous unboxing video from the moment the sealed package is opened.
• Report any damage within 48 hours of delivery.

Failure to provide sufficient evidence may affect our ability to process a damage claim.

International Shipping

At present, Rare Silhouette ships only within India unless otherwise stated.

If international shipping becomes available, applicable duties, taxes, customs fees, and import regulations will remain the responsibility of the customer.